Refund policy — PawClerk Studio digital products

Because this is an instant digital download, we offer a 14-day “it works” guarantee.

If, within 14 days of purchase, a file is faulty, will not open, or is materially different from the product description, and we cannot fix it after you contact us, we will refund you.

We do not refund for change of mind, for unused files, or because the templates do not suit your business, once the files have been downloaded.

To request a fix or a refund, email us at [email protected] with your order email and a short description of the problem (a screenshot helps).

If you bought on Gumroad, you can also use Gumroad’s refund request tools. We will honour this policy on that purchase.

This policy does not affect any mandatory rights you may have under the consumer law of your country.